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FAQ

Q) Do you ship internationally?

A) Yes, we shipp international with DHL, if you can not find your country on the list, contact us and we will check the shipping for you.

Q) Do you have a physical store I can visit?

A) We have our own production facility in Romania, you can see our products in Fm Racing Shop (in the same building with the factory)

Q) How long it takes to receive an order?

A)  If all products are in stock we will shipp your order in maximum 24 hours, in Europe you will receive the orders in maximum 5 days, in rest of the world maximum 7 days

Q) How can i pay the order?

A) When you place an order at checkout you have 3 options : 

  • Pay with credit card and you will be redirected to secure payment page
  • Pay with PayPal and you will be redirected to Paypal checkout
  • Pay by bank transfer, after you place the order you will receive the invoice by email with payment instructions

Q) Can i order products without VAT on European Company?

A)  Yes, when you register on the website add your TAX number and you will be able to see prices without VAT 

Q) How to return products?

A)  You have 30 days to return products without any question, just login into your account, go to my account and you will see the return form there

Q) What means user lifetime warranty?

A)  For some of our products we offer user lifetime warranty, if you manage to damage the protections we will replace your protections without any question 

Q) Can i cancel my order?

A)  Yes, if your order was not shipped already you can cancel it.

Q) Where i see the status of my order?

A)  Login into your account and at order history you will see the status of your order

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